Education and Experience:
Bachelors degree in business administration or a related field
Successful previous experience as a sales representative or sales executive, consistently
meeting or exceeding targets
Demonstrated ability to communicate, present and influence credibly and effectively at
all levels of the organization
Proven ability to drive the sales process from plan to close
Strong business sense and industry expertise
Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
Sells products by establishing contact and developing relationships with prospects; recommending solutions.
Prepares reports by collecting, analyzing, and summarizing information.
Maintains quality service by establishing and enforcing organization standard
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks
Contributes to team effort by accomplishing related results as needed.
Gather current marketplace information on newly introduced products, trends, pricing, and sales techniques in order to monitor competition
Investigate problems; prepare reports; develop solutions, and make recommendations to management in order to resolve customer complaints
Provide historical records by keeping records on customer inquiries and sales
Customer service oriented, with the ability to meet sales target
Ability to network and influence social and upwardly mobile individuals
Highly self-motivated, with at least one year of intangible products/service sales experience
Reliable, hardworking, enthusiastic, with the ability to perform multiple assignments at the same time
Strong technical abilities, with PC and Internet usage experience
Possess strong ability to prospect, negotiate, and close sales
Ability to give attention to details
Possess self-confidence, positive mentality, with the ability to manage territories effectively
Strong product knowledge, client relation, and presentation skills
Effective communication with customers, as well as strong follow-up skills
Ability and willing to work on weekend and even on holidays
Professional Qualification: Certified Chartered Accountant, including being a member of an International Finance body
Additional qualification: Computer System application in all areas
Expereince; 20 years of progressive accounting/finance expereince with sound knowledge of SAP/ERP
Education: Relevant First Degree
Experience: 2-3 years relevant experience in a travel agency
Keep track of travel agency customers’ awareness of Amadeus functionalities; identify their needs for training and planning.
Answer phones calls/emails and assigned cases and provide excellent customer service in a timely and efficient manner Provide problem analysis and resolve customers’ issues with aid of available Amadeus helpdesk tool (e.g. CRM, win@proach, e-supportcenter etc. Ensure accurate call comments are entered and appropriate information are provided in a log cases Ensure call standards are maintained with respect to greetings, problem escalation, proposed solution and conclusion Collaborate with team members on knowledge transfer, support policies, procedures and standards Responding within agreed time limits to calls , mails and requests from customer Define training modules with subject contents, objectives and timeframe. Compile Helpdesk reports and ad-hoc service reports. Schedule, optimize and promote in-house and on-site training sessions and conduct the courses. Create, maintain and distribute training documentations in accordance to Amadeus standard. Visit travel agency periodically to ascertain genuine problems and solve or recommend solution. Create and maintain different training sessions and statistical reports. Keep up to date records of trained travel agents
Education: Minimum of SSCE
Experience: Relevant experience.
Job Duties and Responsibilities:
Check products for quality and identify damaged or expired goods.
Evaluate quality of food ingredients or prepared foods.
Set oven temperatures and place items into hot ovens for baking.
Adjust temperature controls of ovens or other heating equipment.
Combine measured ingredients in bowls of mixing, blending, or cooking machinery.
Load materials into production equipment.
Place dough in pans, molds, or on sheets and bake in production ovens or on grills.
Measure or weigh flour or other ingredients to prepare batters, doughs, fillings, or icings, using scales or graduated containers.
Observe color of products being baked and adjust oven temperatures, humidity, or conveyor speeds accordingly.
Check the quality of raw materials to ensure that standards and specifications are met.
Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning, as necessary.
Adapt the quantity of ingredients to match the amount of items to be baked.
Apply glazes, icings, or other toppings to baked goods, using spatulas or brushes.
Decorate baked goods, such as cakes or pastries.
Operate slicing or wrapping machines.
Roll, knead, cut, or shape dough to form sweet rolls, pie crusts, tarts, cookies, or other products.
Direct or coordinate bakery deliveries.
Order or receive supplies or equipment.
Prepare or maintain inventory or production records.
Develop new recipes for baked goods.